No, unfortunately technical support is not included. I'm having technical issues with my files. If it's not holiday related, feel free to fill out this request form. If you need Christmas party games, this post has 40+ of my game ideas all in one place. I love to help with ideas but will taking a break from this until after the holidays. If it is something non-holiday related, please reach out again after the break. I will not be customizing any printables during the holidays. If that doesn't work, try sending to a friend, family member, or printing company to print.Ĭan you change XYZ in a printable or send me an editable version? Make sure that you download the actual file to your computer and print it from your computer rather than the internet browser. If it is a zipped file, you need to unzip the file using an unzip software to open. Many of the files are large and require an actual computer to open. Try to open the file on a desktop computer rather than a mobile device or tablet. My file isn't downloading or won't open, can you help? If you do not receive the confirmation email with the download link, please check your spam and junk folders - they often get lost there. You'll receive a confirmation email after your purchase or once you fill out the form. Minutes later you will receive a second email with link to download your files. No, all files are digital so nothing will be shipped. These are frequently asked questions about our printables and digital files.
